Steering Digital Governance & Structural Transformation

Senior IT Project Manager & PMO

Over 15 years of dual expertise in enterprise IT ecosystems, specializing in PMO governance, mission-critical change management, and service delivery across Tier-1 financial institutions.

15+

Years in enterprise IT

PMO

Governance & reporting

Banking

Regulated delivery

PMO Governance
Service Delivery
Digital Transformation
Banking & Telecom
Enterprise Technology
ITIL · Agile/Scrum
Current focus: Active IT Project Lead & Process Architect at GI Consultoria, supporting enterprise workflow automation, service governance, and process optimization initiatives.

Selected work

Enterprise delivery patterns

A concise view of how governance, service delivery, and technical coordination translate into outcomes.

Banking Technology Governance

Context: Mission-critical banking operations with strict control, traceability, and continuity requirements.

Role: End-to-end leadership of technology initiatives, business-IT coordination, and PMO governance.

Greater delivery predictabilityStronger executive visibilityReinforced risk control

Enterprise Change & Release Control

Context: Programs with multiple technical dependencies, distributed teams, and critical change windows.

Role: Governance of steering forums, milestone tracking, escalation management, and release control.

Faster decision-makingLower operational frictionMore consistent deployments

Service Delivery Optimization

Context: Critical enterprise services with SLA commitments, incidents, and high operational pressure.

Role: Operational coordination, structural reporting, and translation of constraints into improvement actions.

Improved service traceabilityWorkflow optimizationLeadership-oriented reporting

Operational impact

Governance, delivery, and service performance across enterprise technology contexts

15+

Years of dual expertise across enterprise IT ecosystems and critical services.

PMO

Governance, executive reporting, risks, dependencies, and delivery control.

SLA

Service delivery, operational continuity, and cross-functional response optimization.

Banking

Experience in regulated financial environments with high oversight.

Telecom

Coordination of services, vendors, and corporate technology platforms.

ITIL

Service management, change control, incident handling, and operational processes.

Profile

Executive profile

Results-driven IT leader with over 15 years of dual expertise across enterprise IT ecosystems: critical systems operations, change governance, service delivery, and technology initiative leadership. Specialized in bridging the critical gap between complex technical execution and business strategy. Adept at enforcing rigorous project governance, controlling delivery parameters, and mitigating operational risks to safeguard business velocity in highly regulated environments.

Operating strengths

PMO governance and executive reporting
Service delivery and operational resilience
Banking, telecom, and enterprise technology
Risk, vendor, and stakeholder alignment

Trajectory

Enterprise experience

IT Project Lead & Process Architect

GI Consultoría

Mar 2025 - Present

PMO | Enterprise IT | Service Delivery

Orchestration of digital transformation initiatives, workflow automation, and enterprise technology delivery coordination.

JiraConfluenceMS ProjectPower BI

Senior IT Project Lead

Banco Sabadell

02/2023 - 03/2025

Banking Technology | Delivery Management

End-to-end management of banking technology projects, coordinating scope, risks, committees, vendors, and executive visibility.

ServiceNowITILv3Agile/Scrum

Enterprise Change Management & IT Deployment Lead

Banco Santander

10/2018 - 10/2021

Change Governance | Banking | ITIL

Governance of change, release, and implementation activities in banking, with strict control, traceability, and continuity requirements.

ServiceNowITILv3Azure DevOps

Planning & Systems Control Specialist

Cetelem

12/2021 - 10/2022

Service Operations | Banking | Process Control

Planning, control, and monitoring of critical technology services, focused on stability, compliance, efficiency, and operational visibility.

ServiceNowPower BIITILv3

Core Systems & Infrastructure Administrator

BBVA (via Bluetab Solutions)

Mar 2011 - Aug 2018

Enterprise Systems | Banking Technology

Operation and support of distributed systems in banking, contributing to stability, continuity, and coordination across technical and business areas.

ITILv3Enterprise Platforms

Operations & Process Excellence Coordinator

Corporate operational environments

Complementary experience

Process Excellence | Operations Governance

Operational process optimization, structural reporting, and cross-functional coordination in high-pressure corporate contexts.

Process MappingReportingStakeholder Management

Expertise

Core expertise

A focused capability map for PMO, enterprise delivery, and technology transformation contexts.

PMO Governance & Portfolio Strategy

Establishing governance frameworks, lifecycle metrics, executive reporting, and predictable delivery control.

Enterprise Service Delivery

Steering operational resilience, SLA baselines, cross-functional response dynamics, and service improvement.

Digital Transformation Architecture

Modernizing workflows, integrating enterprise systems, and embedding digital solutions into business processes.

Stakeholder Matrix Synchronization

Managing complex matrices across engineering units, business stakeholders, vendors, and steering committees.

Delivery stack

JiraConfluenceAzure DevOpsMS ProjectServiceNowPower BISAP ConceptsITILv3Agile/Scrum

Credentials

Education & certifications

UNAD

UNAD (Colombia)

  • B.A. in Business Administration - UNAD Colombia (2017-2020)
  • Official equivalence of Bachelor in Spain - Ministry of Universities (11/18/2024)
  • Diploma in Strategic Management - UNAD (2020)

Availability

Contact

Open to IT Project Management, PMO Leadership, Service Delivery, and Digital Transformation opportunities across Spain, Europe, and international remote environments.

Direct channels