Operational Resilience · Change Governance · Regulated Banking Technology
15+ years across regulated banking technology, enterprise systems, service delivery, and change governance, improving delivery predictability, operational control, stakeholder alignment, and executive visibility.
15+
Years in enterprise IT
PMO
Governance & reporting
Banking
Regulated delivery
Selected work
A concise view of how governance, service delivery, and technical coordination translate into outcomes.
Context: Mission-critical banking operations with strict control, traceability, and continuity requirements.
Role: End-to-end coordination and governance of technology initiatives, business-IT alignment, and PMO governance.
Context: Programs with multiple technical dependencies, distributed teams, and critical change windows.
Role: Governance of steering forums, milestone tracking, escalation management, and release control.
Context: Critical enterprise services with SLA commitments, incidents, and high operational pressure.
Role: Operational coordination, structural reporting, and translation of constraints into improvement actions.
Governance, delivery, and service performance across enterprise technology contexts
15+
Years of dual expertise across enterprise IT ecosystems and critical services.
PMO
Governance, executive reporting, risks, dependencies, and delivery control.
SLA
Service delivery, operational continuity, and cross-functional response optimization.
Banking
Experience in regulated financial environments with high oversight.
PMBOK
Practical application across scope, schedule, risks, dependencies, and change.
ITIL
Service management, change control, incident handling, and operational processes.
Profile
Senior IT Delivery and PMO Governance professional with 15+ years across regulated banking technology, enterprise systems, service delivery, and change governance. Background spanning core systems operations, infrastructure change and release governance, IT planning and control, stakeholder coordination, and PMO routines in technology environments involving BBVA, Santander, Cetelem, and Banco Sabadell.
Trajectory
GI Consultoría
Mar 2025 - Present
PMO | Enterprise IT | Service Delivery
Orchestration of digital transformation initiatives, workflow automation, and enterprise technology delivery coordination.
CAS Training S.L. | Banco Sabadell Technology Environment
Feb 2023 - Mar 2025
Banking Technology | Delivery Management
End-to-end management of banking technology projects, coordinating scope, risks, committees, vendors, and executive visibility.
SII Concatel S.L.U. | Cetelem Technology Environment
Dec 2021 - Oct 2022
Service Operations | Banking | Process Control
Planning, control, and monitoring of critical technology services, focused on stability, compliance, efficiency, and operational visibility.
Santander Technology Ecosystem
Oct 2018 - Oct 2021
Change Governance | Banking | ITIL
Governance of change, release, and implementation activities in banking, with strict control, traceability, and continuity requirements.
Bluetab Solutions S.L. | BBVA Technology Environment
Mar 2011 - Aug 2018
Enterprise Systems | Banking Technology
Operation and support of distributed systems in banking, contributing to stability, continuity, and coordination across technical and business areas.
Expertise
A focused capability map for PMO governance, operational resilience, change control, and enterprise delivery.
Establishing governance frameworks, lifecycle metrics, executive reporting, and predictable delivery control.
Steering operational resilience, SLA baselines, cross-functional response dynamics, and service improvement.
Modernizing workflows, integrating enterprise systems, and embedding digital solutions into business processes.
Designing LLM-enabled workflows, dynamic context injection, documentation automation, and AI-assisted risk control.
Managing complex matrices across engineering units, business stakeholders, vendors, and steering committees.
Credentials
Technical lab
A personal R&D initiative used to evaluate automation, data governance, human validation, operational traceability, and experimentation costs.
Case study
Personal R&D initiative | n8n, Supabase, Ollama, WhatsApp Cloud API
A personal technical proof point, not a company, commercial SaaS, client deployment, or corporate employment claim.
Evaluated structured contextual memory with relational data to parameterize instructions and Markdown catalogs.
Evaluated multi-tenant flows connecting APIs, databases, and logical controls within a personal prototype.
Used local models with Ollama to control experimentation costs during testing and regression cycles.
Applied human-in-the-loop patterns, decision traceability, and pre-execution validation for sensitive automated processes.
Availability
Open to Senior IT Delivery, PMO Governance, Service Delivery, Operational Resilience, and Regulated Banking Technology opportunities. Available for Madrid and selected locations across Spain, as well as remote, hybrid, or on-site roles.
